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Emergency
Management, Medical Emergency, Ambulance Complementary Services,
Medical & Foreign Health Insurance Advisory Services.
Liability
Policy.
"First Response" Agrees with "The Client",
named in the declarations made a part hereof, in consideration
of the payment of the premium and of the statements contained
in the declarations and subject to the limits of liability,
exclusions, conditions, and other terms of this policy.
1.-
Description of "First Response"
"First Response" is a legal enterprise with operations
in Mazatlan, Sinaloa and Los Cabos B.C.S., operated by "Tourist Medical Assist.
Co" providing Emergency Management, Medical Emergency,
Ambulance Complementary Services, Medical & Foreign Health
Insurance Advisory Services, and agrees to provide those services
to "The Client" under this policy services agreement.
2.-
Description of " The Client ".
"The Client" will be the person(s), adult (and minor)
who declares the above information is real and true and will
be registered into this policy under the following name (s)
and agrees & accept the terms and conditions of this policy
and affirm that is with the sole purpose to protect to him
/ her self or to their family against eventual emergencies
and health concerns.
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3.-
Coverage:
Mazatlan Metro Area, Los Cabos San Lucas, Touristic Corridor & San Jose del Cabo.
4.-
Duration of the Contract - Agreement & Expiration
Date: From your arrival thru your departure in the Mazatlan-Metro-Area.
The maximum length of coverage shall not exceed thirty (30)
days.
5.-
Staff: All our services are provided by qualified
professionals in every different field.
6.-
Time to Respond:
The time to respond can vary, and it will depend on how serious
every emergency is, However, The Staff is committed to improve
our services every day to satisfy our demanding visitors´
s needs.
7.-
Description
of the Offered Services:
First Response Will Provide.
- Local
Bilingual Emergency " CALL CENTER " Around-the-clock
Phone-Assistance, Direct Connection with our Emergency Services
Staff, Emergency Units Dispatchers, International Health
Insurances (Only 800 #s from Mazatlan & Los Cabos), Police or Fire Station,
Citizens Protection System, International Embassies (Only
800#s from Mazatlan & Los Cabos), or local Consulates if required during
an emergency.
- MINOR
MEDICAL EMERGENCIES, In Three Events Per Patient, at Hotel,
Home or Apartment All Pre-Hospital Urgent Care Services
by Paramedics / Emergency Physician that could be Managed
Prior to Doctor's Office, Emergency Room, or Hospital without
any risk for the Patient / Client or for the Physician /
Surrender of Services Enterprise. Basic disposable supplies
are included; Pharmaceutical products, Medical supplies
and Orthopedic devices are not covered.
- MAJOR
MEDICAL EMERGENCIES, In Two Events Per Patient, at any place
into Coverage Area, including All Pre-Hospital Urgent
Care Services by Paramedics, All Medical Assistance / Services
On-Board, Complementary Ambulance Transportation to the
hospital and all medical services until you are delivered
to the ER or Hospital. *Basic Disposables, Medication, Medical
supplies or Orthopedic Devises are Included.
- TELEPHONE
MEDICAL ADVISE. Unlimited calls for reasonable health related
questions.
- Pick-Up
Service or Ambulatory Patients Transportation (Included)o
PICK-UP & DROPP OFF SERVICE : AMBULATORY PATIENTS TRANSPORTATION.
- ADMINISTRATION
ASSISTANCE (Bilingual) for Foreign Insurances procedure
purposes during Emergency Room or Hospital Admittance at
any time, or once in our facilities during your trip, by
appointment.
8.-
Important:
If you go out of Mazatlan-Metro-Area or Los Cabos (Coverage Area) we will
ONLY provide you with phone Assistance during Major Emergency
Cases or Evaluate your Medical Condition, sending an Ambulance
(Not Included) to attend you into our Recommended Hospitals
Network, however in the event of admission into an out-of
network hospital, we can evaluate your case, advising you
about the quality of services, diagnostic, medical treatment
and prognosis for that occurrence.
9.-
The End of an Emergency Service: is at the moment
when you have been attended by our Staff in your hotel, home
or apartment after a primary medical diagnossis. Or when you
have been delivered to a Hospital or to a professional Emergency
Staff Member at the Emergency Room or Hospital.
10.-
"The Client" / Patient Liability: (parents
if minor) are the only responsible to pay for: All the Not
included services like: Pharmaceutical products, Disposables,
Medical supplies and Orthopedic devices (not covered during
a minor emergency); Or the next Medical & Hospital Services,
Pharmaceutical products, Disposables, Medical supplies, Orthopedic
devices and all the charges that could be charged by the attendant
Hospital when you are been delivered at the Emergency Room
or Hospital.
11.-
Recommended Network Of Provider of Services / Hospitals:
"First Response" recommends his own network of Physicians,
Specialists, Hospitals, Air Ambulances, Emergency Services
Transportation & Ambulance Services based on his professional
experience working together.
12.-
Health-Medical Foreign Insurance - Local Acceptance:
Our Network of Affiliated Services & Hospitals accepts
and do take International Medical Insurance with the limitations,
restrictions or exclusions of each policy, and each Hospital
has it's own policy, and your policy may has it, but First
Response can not modify that situation.
13.-About
Limitations. This Policy does apply only for Mazatlan-Metro-Area & Los Cabos Area.
Delimitated: Aeropuerto Internacional in Cabos, and Intl. Airport " Gral. Rafael Buelna"
to Mazatlan City, Highway Round Trip, on your arrival and
departure date.The Mazatlan City limits that in this agreement
will be: North City Limit : The Emerald Bay Resort / El Delfín
Apts.o South City Limit: Café Marino Factory.o East
City Limit: Cervecería Corona.o West City Limit: The
Beach Side Pacific Ocean From: The Sport Fishing Fleets Dock
to Playa Bruja / Punta Cerritos.
14.-
Exclusion / Restriction of Services.
Is ONLY the Area-Coverage, our coverage is for Mazatlán-Metro-Area,
However, at other different areas or at other tourists´
s places that you may go during your vacation, you ONLY will
be assisted by our "Call Center" and some Emergency
Services can be arranged by our Staff without any Liability
for "First Response", and those services are not
included. Out of the metro-area we can send one of our Ambulances
ONLY during Major Emergencies, (if we consider better you
wait for us than other similar service attend your medical
situation immediately) or arrange a closer or similar service.
The time to respond can vary and will not be First Response
responsibility under any circumstance.
15.-
Assignment, Endorsement, and Extension: This Policy
non-transferable. However, it may be renewed one more time
after a new policy premium is paid.
16.-
Changes: Notice to any agent or knowledge possessed:
By any agent or by any other person shall not effect a waiver
or a change in any part of this policy or stop the company
from asserting any right under the terms of this policy, or
shall the terms of this policy be waived or changed.
17.-
Liability:
Our company policy covers the delivery of Pre-Paid Emergency
Medical Services, We are not an insurance company. We cannot
assume any financial liability to pay or reimburse for Medical
or Emergency Services included or not in our contract, or
for services rendered outside of our network for any reason
and under any circumstance.
18.-
Disclaimer: First Response shall not be responsible
under any circumstance for any service out of the Mazatlan-Metro-Area,
or by similar services if provided by a different entity,
makes no difference if it was arranged or not by our "Call
Center" or if you been out of Mazatlan-Metro-Area or
if you didn't have enough time or the proper information available
to contact us during an emergency. We suggest you carry a
copy of this policy on you all the time with understandable
information to Call Us in case of emergency.
For
More Information: info@firstresponsemexico.com
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